Website Care & Support
Have peace of mind that your site is optimized, updated, & expertly cared for.
My website care & support service is a natural next step in the web design process. When a website goes live, it’s important to keep the site plugins, theme, and WordPress itself (among other things) updated and optimized for page loading speeds, better SEO rankings, and overall site security and performance.
It’s also important to perform regular website security monitoring to check for potential security vulnerabilities that could lead to hacks, breaches, and other threats that can take your site down and even affect your Google ranking and visibility in relevant search results.
My monthly website care & support plans include all of the above and more. They are designed to take the stress off of you and ensure your site is monitored, updated, maintained, backed up, secure and performing well online month after month.
You’ll have a trusted WordPress professional monitoring your site and available to help with updates, edits, additions, or any potential website issues.
Website Care & Support Services Include
The key components necessary to keep your website running smoothly and performing optimally.
WordPress Updates & Optimization
- WordPress and theme monitored & updated as needed
- Plugins monitored and updated weekly
- Database cleared and optimized weekly
Security Checks & Monitoring
- Daily website security vulnerability checks
- Firewall protection & daily malware scanning
- Daily website uptime monitoring
Backups & Restoring
- Daily website backups with off-site storage
- Latest backups restored when needed
- Staging site created when needed for safe/major updates
Premium Software Licenses
- Premium themes and plugins are used to enhance the design and functionality of every website build
- Get ongoing access to my premium software licenses at no additional cost.
Website Performance Enhancement
- Get ongoing access to the premium website performance software added to every website build
- Settings are configured to enhance the speed and overall performance of your website
Website Analytics & Maintenance Reports
- Monthly website analytics report of page views, site traffic details, and more
- Monthly detailed report on what’s been done to keep your site updated and secure.
Website Management & Support
- 1 – 2 hours per month (depending on your plan) of quick website content updates, additions, or changes; tech fixes; etc.
- Handling website hosting issues and tasks when necessary
- Discounted hourly rate for any tasks/projects that will take more than 1 – 2 hours
Quarterly Strategy Calls
Each quarter, you can schedule a strategy call to discuss:
- Any questions you may have about your website or digital marketing strategy
- What’s working for you, and what isn’t
- Any future project(s) you may be considering
- Brainstorming the best strategies for your website and business
“She is always reliable, informative, and quick to respond!”
“Alexis has been managing our website for years now – she is always reliable, informative, and quick to respond! Her services take a lot of worry off my plate as an entrepreneur and consultant with many hats to wear. “
Available Add-ons
Upgrade your plan with these monthly add-on services designed to help your business grow.
SEO Services
Drive more traffic to your website, whether you’re a local business or you intend to reach a national or global audience. My ongoing SEO strategies are designed to consistently improve your search engine rankings over time so you can effectively expand your reach.
Newsletter Management
Strengthen your connections and stay top-of-mind with your clients and prospects through a newsletter. You write (or I’ll write) the content, and I’ll ensure it’s properly edited, designed, formatted, and successfully delivered to your audience.
Blog Management
Reach and engage your audience with professionally managed blog posts every month. You write (or I’ll write) the blog posts, and I’ll handle everything else, including detailed editing and strategic formatting, seamless scheduling and publishing, and promotional blurbs to help you share them.
Podcast Management
Broaden your audience and increase your brand awareness with a podcast. Once it’s transcribed, I’ll ensure it’s published on your site, including the podcast player, show notes, appropriate links, etc. to ensure your podcast is fully integrated with your website.
Frequently Asked Questions
Are there any cancellation fees?
Nope! Should you ever need to leave the plan, there are no cancellation fees. Just let me know and I’ll process your cancellation. The door will always be open should you ever leave and decide to come back to the plan.
What happens if I pass on your website maintenance plan?
If you decide not to sign on with my maintenance plan, there’s a lot that can go wrong. Here are the top reasons I recommend you make sure your website is maintained:
- The site will not be optimized which leads to poor performance, slow loading times, and a gradual loss of Google SEO rankings.
- The site’s tools, plugins, themes, and WordPress itself can quickly go out of date which is the #1 cause of website hacks and tech glitches. It’s incredibly important to keep ALL your website tools and plugins up-to-date. Even if you use an auto-updating tool with your website hosting provider, those can stall or glitch and they don’t update everything. There’s nothing better than having a human regularly monitoring and updating your site.
- Depending on your website hosting, you may have to pay extra to restore a backup of your site or spend the time and energy figuring out how to do it yourself if your site ever experiences an irreparable glitch.
- You won’t get a monthly report overviewing your site traffic, page views, etc.
- You won’t have me as your trusted WordPress professional to call on for quick website content updates or tech issues. Or you’ll have to pay a higher hourly rate if you would like to hire me for a one-off project.
Does my 1 - 2 hours of time roll over monthly?
No, your 1 – 2 hours of monthly website management is only covered for that month.
What if I have updates that require more than 1 - 2 hours?
I’ll always try to get your updates done within 1 – 2 hour to save you some extra cost. But if you have a decent amount of updates that will require more hours, I’ll give you an estimate of time and complete your project at my discounted hourly rate for maintenance plan clients. You can see my rates here.
Save Time On Necessary Site Tasks
Keep Your Site Optimized & Secure
Rely on Your Trusted “Web Person”
Save Money on Discounted Hourly Rates
Stay Informed on Your Site Analytics
Website Care & Support Plans
**Already a client of mine? No need for a setup fee or website audit.
Contact me to sign up.
Standard Plan
Base Requirements:
- $300 one-time setup fee (for sites I did not build)
- Free website audit + strategy session upon signup (for sites I did not build)
- Bundled pricing for multiple sites
Included in this plan:
1 hour of website management & support
45-minute quarterly strategy calls
Discounted hourly rate for one-off projects
Weekly WordPress updates & optimization
Daily security checks & monitoring
Daily backups & restoring
Monthly analytics & maintenance reports
Premium Plan
Base Requirements:
- $300 one-time setup fee (for sites I did not build)
- Free website audit + strategy session upon signup (for sites I did not build)
- Bundled pricing for multiple sites
Included in this plan: